Artbox is made by rakTech LLC. This policy explains what happens to your information when you use the app and artbox.app.
Your gallery
Your artwork, artist profiles, photos, birthdays, and notes are stored on your device and synced through your iCloud account when enabled. Sharing an artist’s gallery through iCloud gives the people you invite access to that gallery.
Artbox does not automatically upload your gallery to its own servers. The optional features below send the information needed for the feature you choose.
Optional cloud features
- Cloud account: Sign in with Apple gives Artbox an app-specific account identifier. We store account and sign-in records to protect access to cloud features and link your orders to your account.
- Artwork analysis: Depending on your device and software, analysis runs on your device using Apple Intelligence or sends the selected artwork through Artbox to OpenAI. The app explains which method it uses before analysis.
- Image creation: This uses Apple Image Playground. Availability and processing depend on your device and Apple settings.
- Photo books: Starting checkout uploads your book PDF to Google Cloud Storage. To print and deliver an order, we send the PDF and delivery details to Prodigi. Stripe processes payment. Artbox stores order, payment-status, and fulfillment records.
Artbox’s cloud services run on Vercel and use Google Cloud Storage. These providers process service data and technical information needed to operate and protect those services.
Purchases and usage data
Apple processes in-app purchases. RevenueCat processes purchase records and app user identifiers so Artbox can unlock and restore paid features.
Artbox uses TelemetryDeck to understand how the app is used. This includes feature usage, counts of artists and projects, purchase status, device and app information, language, and technical identifiers. We use this information to improve Artbox.
We do not sell your personal information.
Your choices and stored records
You can export or delete artwork in the app, manage gallery sharing, and control Artbox’s iCloud access in your device settings.
You can request cloud-account deletion in Artbox’s settings. This disables cloud access, revokes the account’s Apple authorization, and removes unused book uploads. It does not delete your gallery or cancel existing print orders. Order records, ordered-book PDFs, and some account records remain after cloud-account deletion.
Artbox does not set a fixed automatic deletion date for completed order records or ordered-book PDFs. To ask about or request deletion of information held by Artbox, email support@raktech.app. We will explain what can be deleted and what must remain for an outstanding order, payment issue, or legal obligation. Service providers also handle and retain information under their own policies.
Website and support
The Artbox website has no advertising trackers or analytics scripts added by us. GitHub Pages hosts the site and may process technical information, including IP addresses, to deliver and protect it. See GitHub’s privacy statement.
If you email support, we receive your email address and whatever you include so we can respond. Artbox is designed for parents and caregivers to manage their family’s artwork.
Questions or changes
Contact support@raktech.app with privacy questions or requests. We will update this page when our practices change and show the date of the update.